Current-state workbook
Building a quality management system begins with understanding the current state
Before deciding what quality management should do in your organization, it helps to see how quality works today.
Guidance for use
You can begin alone. Start with what you believe is true, then test those beliefs against the work itself: the documents, the decisions, the handoffs, the reviews.
Along the way you will be encouraged to gather other perspectives. Quality lives across roles, so the picture gets sharper as more people contribute to it.
Want to see the questions first? Read or print the full question list.
Curious how others use it? See three worked examples.
A note on what this is not
This is not an assessment. Nothing is scored, rated, or ranked. The output is your own written understanding of the current state.
Start over
Your writing is saved in this browser so you can leave and return. Clearing it removes every answer, plan, and recorded finding so you can start a new workbook. There is no undo, so copy or print anything you want to keep first.
Want to learn more about quality management?
Master the five layers of a Quality Management System at your own pace. Use this interactive guide to unpack each layer, track your readiness with built-in checklists, reinforce key takeaways in the summary view, test your skills in the layer challenges, and get real-time answers to your questions anytime from the QMS assistant.
Explore the five layers